> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qonto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Existing company

> Open an account for an existing company

***

# What makes Qonto’s onboarding special?

When your customer already has a registered company with an established capital structure and stakeholder information, opening a Qonto account becomes a seamless experience. This process involves just a few simple steps, allowing them to quickly connect their existing business to Qonto's comprehensive financial management solutions.

Our Onboarding flow is:

<ul>
  <li>**⚡️ fast**: We’ve designed the onboarding process to be as quick and simple as possible. We aim to approve registrations within one business day, giving your customers immediate access to Qonto’s features.</li>
  <li>**🧘 hassle-free**:<ul><li>Thanks to partnerships with trusted third parties (like INPI), we can automatically retrieve a lot of essential company data. That means your customers don’t have to re-enter information that’s already available—saving time and effort.</li><li>We leverage all the information you provide, ensuring your customers don’t need to re-enter existing details—saving time and effort.</li></ul></li>
</ul>

<br />

# The Onboarding flow

## Step-by-step guide

### On your side

<Steps>
  <Step title="Initiate the registration">
    Create a registration by calling the [Create a registration](/api-reference/onboarding-api/endpoints/registrations/create-a-registration) endpoint.
  </Step>

  <Step title="Redirect your customer to Qonto">
    You need to redirect your customer to Qonto so they can complete the registration flow either by:

    <ul>
      <li>getting the `redirect_url` associated to the registration (you can retrieve it from the successful response of the Step 1 or by calling the [Retrieve a registration](/api-reference/onboarding-api/endpoints/registrations/retrieve-a-registration) endpoint);</li>
      <li>calling the [Send the redirection link to the owner](/api-reference/onboarding-api/endpoints/registrations/send-the-redirection-link-to-the-owner) endpoint.</li>
    </ul>
  </Step>

  <Step title="Identity verification">
    Once registered, your customer will need to verify their identity. It will allow our team to review and activate their account.
  </Step>
</Steps>

### On your customer side

<Tip>
  [Register a webhook endpoint](/api-reference/onboarding-api/webhooks) in order to receive an event at each step of the onboarding flow.
</Tip>

<video controls src="https://qonto.com/register/videos/existing-company.mp4" />

<Steps>
  <Step title="Registration flow">
    Your customer needs to complete one of the 2 following flows (depending on the missing information) before accessing Qonto features:

    <AccordionGroup>
      <Accordion title="Seamless flow (cf. the video 👆)">
        When your customers’ data is complete (including optional fields), we kick off the **Seamless flow**. This means that once they’re redirected to Qonto’s platform, we’ll prefill all company and stakeholder information, allowing them to skip entering repetitive details. It’s a faster, smoother experience—just the way we like it!
        However, if any necessary information is missing or doesn’t match what we have on file, we’ll shift to the **Manual flow**.
      </Accordion>

      <Accordion title="Manual flow">
        In the **Manual Flow**, your customer will need to review and update any missing or incorrect details. It may take a few extra steps, but we keep it as quick and easy as possible. The goal is to ensure that everything is accurate while keeping the onboarding process efficient.
      </Accordion>
    </AccordionGroup>

    <Info>
      The [Retrieve a registration](/api-reference/onboarding-api/endpoints/registrations/retrieve-a-registration) endpoint exposes which flow the customer followed.
    </Info>
  </Step>

  <Step title="Identity verification">
    Once registered, your customer needs to verify their identity. It will allow our team to review and activate their account.
  </Step>
</Steps>

<Check>
  Your customer has now an active Qonto account!
</Check>