> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qonto.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Existing company

> Open an account for an existing company

***

# What makes Qonto’s onboarding special?

When your customer already has a registered company with an established capital structure and stakeholder information, opening a Qonto account becomes a seamless experience. This process involves just a few simple steps, allowing them to quickly connect their existing business to Qonto's comprehensive financial management solutions.

Our Onboarding flow is:

<ul>
  <li>**⚡️ fast**: We’ve designed the onboarding process to be as quick and simple as possible. We aim to approve registrations within one business day, giving your customers immediate access to Qonto’s features.</li>
  <li>**🧘 hassle-free**:<ul><li>Thanks to partnerships with trusted third parties (like INPI), we can automatically retrieve a lot of essential company data. That means your customers don’t have to re-enter information that’s already available—saving time and effort.</li><li>We leverage all the information you provide, ensuring your customers don’t need to re-enter existing details—saving time and effort.</li></ul></li>
</ul>

# The Onboarding flow

## Step-by-step guide

### On your side

**1. Initiate the registration**

Create a registration by calling the [Create a registration](https://docs.qonto.com/api-reference/onboarding-api/endpoints/registrations/create-a-registration.md) endpoint.

**2. Redirect your customer to Qonto**

You need to redirect your customer to Qonto so they can complete the registration flow either by:

<ul>
  <li>getting the `redirect_url` associated to the registration (you can retrieve it from the successful response of the Step 1 or by calling the [Retrieve a registration](https://docs.qonto.com/api-reference/onboarding-api/endpoints/registrations/retrieve-a-registration.md) endpoint);</li>
  <li>calling the [Send the redirection link to the owner](https://docs.qonto.com/api-reference/onboarding-api/endpoints/registrations/send-the-redirection-link-to-the-owner.md) endpoint.</li>
</ul>

**3. Identity verification**

Once registered, your customer will need to verify their identity. It will allow our team to review and activate their account.

### On your customer side

> [!TIP]
>
> [Register a webhook endpoint](https://docs.qonto.com/partnerships/company-creation/webhooks.md) in order to receive an event at each step of the onboarding flow.

<video controls src="https://qonto.com/register/videos/existing-company.mp4" />

**1. Registration flow**

Your customer needs to complete one of the 2 following flows (depending on the missing information) before accessing Qonto features:

> **Seamless flow (cf. the video 👆)**
>
> When your customers’ data is complete (including optional fields), we kick off the **Seamless flow**. This means that once they’re redirected to Qonto’s platform, we’ll prefill all company and stakeholder information, allowing them to skip entering repetitive details. It’s a faster, smoother experience—just the way we like it!
> However, if any necessary information is missing or doesn’t match what we have on file, we’ll shift to the **Manual flow**.

> **Manual flow**
>
> In the **Manual Flow**, your customer will need to review and update any missing or incorrect details. It may take a few extra steps, but we keep it as quick and easy as possible. The goal is to ensure that everything is accurate while keeping the onboarding process efficient.

> [!NOTE]
>
> The [Retrieve a registration](https://docs.qonto.com/api-reference/onboarding-api/endpoints/registrations/retrieve-a-registration.md) endpoint exposes which flow the customer followed.

**2. Identity verification**

Once registered, your customer needs to verify their identity. It will allow our team to review and activate their account.

> [!TIP]
>
> Your customer has now an active Qonto account!