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What makes Qonto’s onboarding special?

When your customer already has a registered company with an established capital structure and stakeholder information, opening a Qonto account becomes a seamless experience. This process involves just a few simple steps, allowing them to quickly connect their existing business to Qonto’s comprehensive financial management solutions.

Our Onboarding flow is:

  • ⚡️ fast: We’ve designed the onboarding process to be as quick and simple as possible. We aim to approve registrations within one business day, giving your customers immediate access to Qonto’s features.
  • 🧘 hassle-free:
    • Thanks to partnerships with trusted third parties (like INPI), we can automatically retrieve a lot of essential company data. That means your customers don’t have to re-enter information that’s already available—saving time and effort.
    • We leverage all the information you provide, ensuring your customers don’t need to re-enter existing details—saving time and effort.

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The Onboarding flow

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Step-by-step guide

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On your side

1

Initiate the registration

Create a registration by calling the Create a registration endpoint.

2

Redirect your customer to Qonto

You need to redirect your customer to Qonto so they can complete the registration flow either by:

3

Identity verification

Once registered, your customer will need to verify their identity. It will allow our team to review and activate their account.

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On your customer side

Register a webhook endpoint in order to receive an event at each step of the onboarding flow.

1

Registration flow

Your customer needs to complete one of the 2 following flows (depending on the missing information) before accessing Qonto features:

The Retrieve a registration endpoint exposes which flow the customer followed.

2

Identity verification

Once registered, your customer needs to verify their identity. It will allow our team to review and activate their account.

Your customer has now an active Qonto account!