Skip to main content

​
What makes Qonto’s onboarding special?

When your customer already has a registered company with an established capital structure and stakeholder information, opening a Qonto account becomes a seamless experience. This process involves just a few simple steps, allowing them to quickly connect their existing business to Qonto’s comprehensive financial management solutions. Our Onboarding flow is:
  • ⚡️ fast: We’ve designed the onboarding process to be as quick and simple as possible. We aim to approve registrations within one business day, giving your customers immediate access to Qonto’s features.
  • 🧘 hassle-free:
    • Thanks to partnerships with trusted third parties (like INPI), we can automatically retrieve a lot of essential company data. That means your customers don’t have to re-enter information that’s already available—saving time and effort.
    • We leverage all the information you provide, ensuring your customers don’t need to re-enter existing details—saving time and effort.

​
The Onboarding flow

​
Step-by-step guide

​
On your side

1

Initiate the registration

Create a registration by calling the Create a registration endpoint.
2

Redirect your customer to Qonto

You need to redirect your customer to Qonto so they can complete the registration flow either by:
3

Identity verification

Once registered, your customer will need to verify their identity. It will allow our team to review and activate their account.

​
On your customer side

Register a webhook endpoint in order to receive an event at each step of the onboarding flow.
1

Registration flow

Your customer needs to complete one of the 2 following flows (depending on the missing information) before accessing Qonto features:
When your customers’ data is complete (including optional fields), we kick off the Seamless flow. This means that once they’re redirected to Qonto’s platform, we’ll prefill all company and stakeholder information, allowing them to skip entering repetitive details. It’s a faster, smoother experience—just the way we like it! However, if any necessary information is missing or doesn’t match what we have on file, we’ll shift to the Manual flow.
In the Manual Flow, your customer will need to review and update any missing or incorrect details. It may take a few extra steps, but we keep it as quick and easy as possible. The goal is to ensure that everything is accurate while keeping the onboarding process efficient.
The Retrieve a registration endpoint exposes which flow the customer followed.
2

Identity verification

Once registered, your customer needs to verify their identity. It will allow our team to review and activate their account.
Your customer has now an active Qonto account!